Payment

Payment Methods & Payment Policy – FILLER GbR

At FILLER GbR, we are committed to providing a secure, transparent, and reliable payment experience for all customers. As a trusted European supplier of dermal fillers, skin boosters, Botox products, mesotherapy products, and other aesthetic medical supplies, we ensure every transaction is handled with the highest level of security and professionalism.

This Payment Policy explains our accepted payment methods, payment procedures, processing times, security measures, refund policies, and important payment information.

Accepted Payment Methods

Currently, FILLER GbR accepts the following payment method:

Bank Transfer (Wire Transfer)

Bank transfer is our official and preferred payment method for domestic and international orders.

This payment method offers:

• Secure business-to-business (B2B) transactions
• International payment support
• Reliable payment verification
• Safe transfer directly to our official business bank account

Once your order has been confirmed, you will receive a detailed invoice containing all necessary payment instructions.

For security reasons, our banking information is only provided after your order has been confirmed.

How to Complete Your Payment

Step 1 – Place Your Order

Select the products you wish to purchase and contact our sales team to confirm your order.

You will receive an official invoice containing:

• Order number
• Product details
• Quantity
• Total amount
• Bank account information
• Payment instructions

Step 2 – Make the Bank Transfer

Using your online banking service or local bank branch:

• Transfer the exact invoice amount
• Use the bank details provided on your invoice
• Include your Order Number as the payment reference

Providing the correct payment reference helps us process your order more quickly.

Step 3 – Send Payment Confirmation

After completing the transfer, please send your payment confirmation to:

Email: info@fillergbr.com

You may also contact us via WhatsApp if additional assistance is required.

Sending proof of payment allows our finance team to begin verification as soon as possible.

Step 4 – Payment Verification

Our accounting department verifies all incoming payments before processing any order.

Typical verification times are:

• Germany & European Union: 1–2 business days
• International Transfers: 3–5 business days

Processing times may vary depending on your financial institution and country.

Orders enter production and shipping only after payment has been successfully confirmed.

Order Processing After Payment

Once your payment has been verified, our logistics team will:

• Confirm your payment
• Prepare your products
• Perform quality inspections
• Securely package your shipment
• Arrange dispatch

You will receive:

• Payment Confirmation
• Order Confirmation
• Shipping Confirmation
• Tracking Number (when applicable)

Payment Security

Protecting our customers from payment fraud is one of our highest priorities.

FILLER GbR follows strict payment security procedures.

Our security practices include:

• Official business bank accounts only
• Secure invoices issued for every order
• Verified payment instructions
• Internal payment verification procedures
• Professional customer support throughout the payment process

We never request payment through personal bank accounts or unofficial payment channels.

Fraud Prevention Notice

For your protection:

• Never send payment to an account that differs from the one shown on your official invoice.
• Always verify payment instructions before transferring funds.
• Contact our customer support immediately if you receive suspicious emails, invoices, or payment requests claiming to represent FILLER GbR.

If you have any doubts regarding payment instructions, please verify them with us before making your transfer.

Currency Information

Our standard billing currency is:

• Euro (EUR €)

For international customers:

• Your bank may apply exchange rate conversions.
• Additional banking or intermediary fees may be charged by your financial institution.
• Customers are responsible for any applicable international banking charges unless otherwise agreed.

Payment Confirmation

After your payment has been successfully received and verified, you will receive:

• Payment Confirmation Email
• Order Confirmation
• Estimated Processing Time
• Shipping Notification
• Shipment Tracking Information (where applicable)

If you do not receive confirmation within the expected processing period, please contact our support team.

Refunds, Overpayments & Payment Disputes

Refund eligibility is governed by our Refund & Return Policy.

Please note:

• Payments cannot normally be refunded once an order has been processed and shipped.
• Any accidental overpayments will be reviewed and refunded after verification.
• Payment disputes should be reported immediately so our finance team can investigate and resolve the issue promptly.

Every case is handled individually to ensure a fair and transparent resolution.

Why Choose FILLER GbR?

Customers throughout Europe and international markets trust FILLER GbR because we provide:

• Secure payment processing
• Transparent invoicing
• Official business banking
• Reliable customer support
• Fast payment verification
• Worldwide shipping
• Professional order management
• Trusted supplier for aesthetic professionals
• Safe B2B purchasing experience
• High-quality aesthetic medical products

Our goal is to make every transaction simple, secure, and worry-free.

Need Payment Assistance?

If you have any questions regarding invoices, payments, bank transfers, or order confirmations, our team is happy to assist you.

FILLER GbR

Address: Dumstraße 10, 98639 Wasungen-Metzels, Germany

Email: info@fillergbr.com

WhatsApp: +49 163 5338052

Our support team can help with:

• Payment verification
• Invoice requests
• Bank transfer assistance
• Order confirmation
• International payment questions
• Wholesale orders
• Billing inquiries
• General customer support

Thank you for choosing FILLER GbR. We appreciate your trust and remain committed to providing secure transactions, reliable service, and premium aesthetic medical products to professionals worldwide.