Payment Methods and Policy – FILLER GbR

1. Introduction

At FILLER GbR, we prioritize a secure and seamless payment experience for our customers. As a trusted supplier of high-quality dermal fillers across Europe, we ensure that all transactions are handled with transparency and security. This article outlines our accepted payment methods, payment process, security measures, and important policies related to payments.

2. Accepted Payment Methods

Currently, FILLER GbR accepts the following payment method:

1. Bank Transfer (Wire Transfer)

We accept payments via bank transfer as our primary payment method. Customers can complete transactions directly from their bank accounts to ours.

  • Bank transfers provide high security and are a trusted method for business-to-business (B2B) transactions.
  • Upon placing an order, customers receive detailed bank account information to complete the transfer.
  • Orders are processed once the payment is successfully received.

3. How to Make a Payment via Bank Transfer

If you choose bank transfer as your payment method, please follow these steps:

  1. Place Your Order

    • After selecting your products, proceed to checkout.
    • You will receive an invoice with our bank details via email.

  2. Initiate the Transfer

    • Log in to your online banking or visit your local bank branch.
    • Use the bank details provided in the invoice to transfer the amount.
    • Include your order number as a reference in the transfer details.

  3. Send Payment Confirmation

  4. Order Processing

    • We verify payments within 1-3 business days.
    • Once verified, your order is packed and shipped.

4. Payment Processing Time

  • Domestic Bank Transfers (Within Germany & EU): 1-2 business days
  • International Bank Transfers: 3-5 business days (depending on your bank and country)

To ensure smooth processing, we recommend making payments promptly after receiving your invoice.

5. Payment Security and Fraud Prevention

At FILLER GbR, we take security seriously. Here’s how we protect your payments:

✔ Verified Bank Accounts – We only use official business bank accounts to ensure safe transactions.
✔ Invoice Confirmation – Every order is accompanied by an official invoice with secure payment details.
✔ Customer Support Assistance – Our team is available to verify and confirm payments to prevent fraud.

⚠️ Important:

  • FILLER GbR never requests payment via third-party services or personal accounts.
  • If you receive suspicious emails or messages requesting payment to a different account, contact us immediately.

6. Currency & Exchange Rates

  • Payments are accepted in EUR (€) unless stated otherwise.
  • For international buyers, your bank may apply currency exchange fees. Please check with your bank regarding exchange rates and any applicable charges.

7. Order Confirmation After Payment

Once payment is received and verified, you will receive:
✔ Payment Confirmation Email
✔ Order Processing & Shipping Details
✔ Tracking Number (if applicable)

If you do not receive a confirmation within the expected time, please contact us at fillergbr.com or WhatsApp +45 36 98 18 82.

8. Refunds & Payment Disputes

  • Payments are non-refundable once the order is processed and shipped.
  • If an overpayment is made by mistake, a refund will be processed after verification.
  • In case of a dispute or incorrect payment, reach out to our customer service immediately for assistance.

9. Contact Us for Payment Assistance

For any payment-related inquiries, please reach out to us:

📍 Company Name: FILLER GbR
📍 Address: 98639 Rippershausen, Germany
📍 VAT ID: 🇩🇪 DE 210731587
📧 Email: fillergbr.com
📲 WhatsApp: +45 36 98 18 82

We are here to ensure a secure and smooth transaction process for all our customers.